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A Message from the President of Frontier Networks – Connectivity, Simplified (and Verified)

At Frontier Networks, we do things a little differently. We’re a telecom provider focused on four key areas: BroadbandVoiceData Centre & Network Physical Security. Why limit ourselves? Because being a focused specialist is what keeps our clients happy – and we like happy clients.

We go up against those large, slow-moving, bloated giants in the industry – you know the ones. They’ve grown so big they’ve outsourced all the touchpoints that matter most. At Frontier, we believe in keeping things personal, not outsourced, because we know the customer experience is everything. Handing that off? Yeah, not our style.

Now, let’s talk about our favorite subject—connectivity. But don’t worry, we won’t bore you with a sea of tech jargon (even though we love a good acronym as much as the next nerd). Here, we keep things simple, honest, and human. Sure, we can throw around terms like SDWAN, IPSEC, and VPN, but when was the last time someone was impressed by that? We prefer words like trust, transparency, and integrity. Because in the end, those are the things that actually matter.

Oh, and pricing? Yeah, we know it matters too. We’re all about providing great value and showing you that value every single day. Not just when it’s time to send the bill.

And speaking of being accessible, you won’t find a bunch of unreachable executives at Frontier. Our senior team is highly accessible, and we don’t just sit on the sidelines. We’re in the trenches with you, helping your business succeed whether you’re a small franchise or a national enterprise. If you need us, we’re there.

Here’s the thing: We’re not into that endless race for acquisitions to satisfy the quarterly analysts. Organic growth is where it’s at for us. We’ve grown alongside our clients, and that’s the only way we know how. It’s the best kind of growth, and it’s how we ensure that what we offer always stays top-notch.

So, what do we actually do?

We start with Broadband – faster connections, lower latency, and congestion-free (because speed is great, but smooth, uninterrupted connectivity? That’s where the magic happens). While others boast about being the biggest or fastest, we focus on effectiveness and value.

In Voice , we bring you into the future with Voice Over IP (VoIP). You’ll save money, simplify operations, and never look back. Why stick with old-school phone systems when there’s a better way? And our integration with Microsoft Teams? Let’s just say the 2020 lockdowns weren’t quite as painful for our clients.

On the security front, we keep your operations locked down, preventing hacking and ransomware with ease. It’s just part of what we do naturally.

Then there’s managed WiFi (hotspots) and In-Store Music – two areas where we love to disrupt by offering fair, transparent pricing without those bloated contracts. Unlike others, for us, they’re just simple features, not overpriced add-ons.

Our clients? They range from single-location franchises to large corporations with thousands of sites. Whether you need us for field roll out services, managed services, or on-site support, we’re there, ready to make it happen. And we don’t just show up—we roll out with speed, precision, and a smile (well, depending on the weather).

So, if you’re looking for a telecom partner that’s different, better, and just plain fun to work with, give us a call.

How can I help?

We believe that accessibility to management is key to our continued growth and success. Management cannot hide behind people and processes. Like you, we’re in the front line. If you have a problem, that means we do too. If you’re worried about anything (a trouble ticket, an installation date, a bill), I welcome you to contact me.

Escalate to me

Thanks for stopping by!

We speak in terms that you understand. We like words like integrity, trust, respect, transparency & honesty. We also think that great prices matter. So we know that we must demonstrate value to you (our client) daily.

Luigi Calabrese

President, Frontier Networks Inc.
Frontier Networks Corp. (USA)

I have spent my entire career in high tech, starting in software development, and then moved into the Internet and broadband space.

As President, I am excited to lead what I believe to be the industry’s only boutique broadband services provider. We have excellent service, creative designs, and fanatical support.

I believe strongly that the best way to lead staff and service customers well is with transparency, honesty, integrity, and tons of creativity. I believe that clean business practices and planned organic growth is a cure-all to flush out a lousy process.

I am happy to be a member and past board member of YPO.

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